The communications I had with the various individuals throughout the project were always very prompt, clear, and professional, and they were very willing to work with me to adapt the rings and help create them to what I desired. Also, I chose the expedited option and was able to get the ring in about a month from the start of the process with design planning, through getting the desired diamonds, and the making and shipping processes. All in all, quite happy with my experience with CustomMade, and I believe my girlfriend will be too when she becomes my fiancé.