From start to finish the experience was nothing short of flawless. Was I a little apprehensive of using an online jewelry company but after reading the reviews my doubts were quickly gone. Communication is key in any business, and everyone I dealt with through the various stages of the design and build was on top of things. The ring turned out incredible, I met my Fiancee working on a medical helicopter so I wanted to make this ring one of a kind so the design team and I worked together and we were able to incorporate a helicopter in the ring. I have attached pictures. It is so subtle, yet perfect. The pictures show the design, but the ring is so perfect the pictures do not do it justice. The zoom level of the pictures shows the reflection of light, I first thought that it was blemished but trust me it is not. You will not be disappointed. I cannot recommend CustomMade enough. Simply put, Perfection!!