I'd like to start by saying my pictures don't really do it justice. That out of the way, though, and I have absolutely nothing bad to say here. CustomMade made it very easy to come up with a true one-of-a-kind ring, that she absolutely loved (and she did say yes, for the record lol). Pricing was comparable and a little better than what I had seen and been quoted at other places as well, arguably with better craftsmanship to boot. If you're not sure ahead of time, give them the chance, and I would be willing to promise that, like myself, you will wind up at ease, and know that you went the right direction with these fine folks.