I could not be more impressed with this company! My husband lost his wedding band a few months ago. It was his late father's ring, so it was extra devastating to him. I decided I wanted to custom make a new ring, but I had never done anything like that before. I had an idea in my head and wanted to update the design a little, but still keep the essence of the original ring. I went to a couple of other places for estimates, but ultimately decided to give CustomMade a try. I was skeptical at first to use an online company, but I am so glad I did. Their pricing was competitive and the entire process was smooth and easy.
The design team was amazing! It was like they jumped into my brain and pulled out the image I had in my head! When I showed the 3D renderings to my mother in law, she cried tears of joy as she remembered the lost ring her husband once wore.
Throughout the entire process, the communication has been top notch. Responses were always prompt and my questions were always answered completely. When the photos of the final product were sent to me, I noticed a tiny spot that needed correcting. They immediately addressed it and within a couple of days, the ring arrived at my door, just in time for Christmas!
The absolute joy on my husband's face when he opened the ring was a moment I will never forget. The ring is absolute perfection!! Thank you CustomMade for creating such a special piece.
3 years ago
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