I had a really great experience with the entire team at Custom Made. From the first person to respond to my inquiry, throughout the entire design and build process, everyone was very responsive and the communication was significant. At no point did I feel like I was in the dark on where my ring was in the process. And of course, the finished piece was exactly what I was hoping it would be, although I already knew what it was going to look like from the detailed images I received during the design process. I can honestly say that I really couldn't be more pleased with the experience and would certainly recommend these folks for your next project.