I was skeptical about doing an online order for a ring. I investigated before I ordered and found many happy customers and great reviews so I jumped in and started the process. I was greeted promptly by the custom made team which consisted of Jon, Will, Mark and Janine. From the get go they were all excellent at communication and keeping me informed about the project step by step. My idea of a ring for my girlfriend was a ruby some diamonds and hummingbirds. Let me tell you, everything was PERFECT!!!!! I received updates almost daily. They sent me drawings, 3d renderings of the ring and then pictures of the finished product. When I received the ring, OMG!!!!!! Beautiful, perfect!!!!!!!!! And it came within 3 days!!!!! My girlfriend, fiancé now, loved it and was very surprised!!!! I recommend custom made to anyone that wants beautiful custom made jewelry. Thank you Custom Made and all the staff for the great work and trusting business. Keep up the great work!!!!!