I had a amazing experience with CustomMade.com. From the moment I contacted them, everyone involved in the process from the very beginning with putting the design together and listening to what I wanted till the very end when it was finished were great. Everyone there was went out of their way to be helpful and keep me informed along the process, they were always there to answer any questions or to make any changes. They went above and beyond what I expected! My ring came nicely package and shipped fast! And I was very pleased with my purchase, the ring was even more beautiful in person! I would highly recommend them to anyone who is looking to have that one of a kind piece made, and I will def. be back in the future!