I interacted with a variety of different folks, and it would be difficult to say that any of them were anything short of helpful and friendly. I was effectively walked through the entire process, from start to finish, ring concept creation to implementation to delivery. And I realize this sounds like one of those autobots filling out reviews to pump ratings, but _it really was just that good of an experience_. Granted, not like folks often need to have custom rings created terribly often (mine was a mario-themed engagement ring), but it was nice to stumble across these folks randomly one night while perusing ideas on how I was going to procure a ring for the proposal. For what its worth, she said yes.