I came in with a rough (and I mean barely have any clue about what I wanted) idea for an engagement ring. The team of people at CustomMade worked through it with me every step of the way. When trying to figure out what I wanted or needed, they helped explain things to me, give me ideas and concepts, and were extremely helpful with getting me started. Also, I can't say enough about how friendly and easy to work with they were. Afterward, they helped me find the design I was looking for, step by step, giving me ideas, concept art, and also (and this is huge for me) working through things such as combining parts of different concepts that I liked to make the right ring for me. They were incredibly patient, and everything came out perfectly. If ever I want a custom piece of jewelry again (although hopefully never another engagement ring!) I would look to CustomMade first.