Friendly, informative, comprehensive and overall great customer service! Great artists and sketch writers. Absolutely loved everything about the process of putting my concept together with specialists and experts in the field. And the end result has been even better than I had expected. I had unfortunately, and perhaps somewhat naively, not counted on the steep transport fees and taxes for getting my piece from the U.S. to Belgium. Which is an experience and a knowledge that, perhaps, the next European customer could benefit from when considering the total price tag. But that's been a "me" problem more than anything. Thank you for your time and dedication!