I can't say enough about my experience with Custom Made! The customer service is out of this world! When I submitted the design I wanted, the rendering needed a few tweaks from my perspective. But not a problem they said. I have my two cents on what I was wanting tweaked, and they implemented my ideas. The final product, which was a mirrored image of my family's coat of arms, turned out to be absolutely stunning! I would definitely recommend Custom Made for anyone looking to have that special piece created that you can cherish and pass down through your children and their children!