My experience with CustomMade was incredible! My Project Manager was very informative, knowledgeable, and effective with her skill set to capture the design of our engagement set and bring it to life! She was extremely patient when working with me and my not-so-clear or seemingly "made-up" adjectives and descriptions for what I was trying to convey about the design of our set. CustomMade provides a lot of resources to become an educated buyer/designer, but it truly is the personal approach of their Project Manager's that make this process a true delight! My Project Manager never seemed like a stranger - but rather; a long lost friend who had the ability to interpret the image and design I had manifested in my head...a truly incredible experience!