I will never use any other store or company for any of my custom jewelry needs. I googled companies to help create the perfect engagement ring and reached out to soo many. CustomMade had such a detailed form that asked so many questions I wasn’t even thinking of! I was contacted in less than 24 hours and my project was started immediately. There was no delays, no lapse in a timely response, and no BS. The CAD designs really allowed me to view exactly what the final product would be. I HIGHLY recommend Custom Made and have no idea why you would even consider using any other company. Thank you CM, my experience was and continues to be truly amazing!!