This was my second ring purchased from Custom Made, and once again, I am extremely pleased with the entire experience. I chose Custom Made because I couldn’t find a ring design I liked anywhere else, and they allowed me to create a truly custom piece. I was able to incorporate elements that told the story of my journey to obtain my degree, making the ring uniquely meaningful. The process was straightforward and stress-free. Communication was always timely, and every email was answered promptly. I was consistently updated on the status of my ring throughout the design and development stages. Making changes during the design process was easy, and I never felt pressured or upsold. When there was a delay in production due to the initial gemstone not meeting their quality standards, I was immediately notified that a new stone was being sourced. The final gemstone is superb, and I’m grateful that Custom Made prioritized quality over speed. I highly recommend Custom Made to anyone looking for a personalized, high-quality piece of jewelry. If the opportunity arises, I will use them again!