The service was really amazing. From the beginning to the end the service was perfect. They make it very easy for you to get the exact ring that you want. I started out being a bit skeptical but that lasted about 1 minute. They assigned a project manager (Stephanie) and she was super helpful throughout the whole process. I even totally change the design and she was very helpful the whole way. The ring I got in the end was perfect and my now wife loves it. She has gotten tons of rave compliments on the ring and even I have gotten complimented on the ring. As for price, what I paid was definitely worth it.