I went in search of a signet ring with a design with a coat of arms I could supply. There are dozens of companies competing for this business. After visiting several sites, I came upon Custommade. Their price was competitive, and the reviews stellar -- seeming too good to be true. After I posed many questions, including ones about pricing, and an exchange of messages about design, they offered an initial design based on my coat, and I made requests about some details. Should the helmet be recessed or raised, for example. Their replies were always quick, but left me with questions still. Finally I decided on a 14K gold ring and approved the design. My project was handed over to new people, who explained the production process in great detail. I submitted my 50% deposit, productions proceeded more quickly than I had expected, and shipment was made after my final payment. (I was a little let down when told to pay for California sales taxes, as I had hoped that doing business with a Massachusetts company would free me from those. It was not to be, probably because Custommade does business with Californians. Doing a little searching, I saw that they had calculated the taxes due exactly. Not just state but also local.) My ring arrived in a splendid box a week earlier than I had expected. And it was no surprise as I had been sent many 3D models and high resolution photos of the finished product. So they have lived up to all their promises and their stellar reviews. I would give them six stars if I could. I have already slightly scratched it. That's what you get with 14K, as I had been warned and already knew, :} You don't actually want a signet ring to look brand new. It's supposed to look like it has been handed down through the generations. Have a look at King Charles III's: https://tinyurl.com/y3pe9zyr