I have been a loyal fan of this brand for a couple of years now and love the unique designs. I have never had an issue with returns and several times I have ordered x2 different sized items and returned the item that didn’t fit. My only criticism would be that there has been a recent issue with the quality. I sent Cycology a private message advising of this and received a prompt response from customer services, apologising and recognising the issue. They were amazing and resolved the issue immediately. I am so surprised at some of the comments as I have never had a problem with their customer service. I would wholeheartedly recommend this brand.