I ordered a pair of women’s bike pants/shorts and they were a good fit. However, after having used them for only 6 months, the padding has become all scrunched up between the legs and I cannot use them any longer. I have followed the washing guide (30 degrees) and only line-dried them. The response I got when I asked for e new pair or money back was that this never happens to their products and they won’t refund me. They said I should have hand washed them (there are no instructions saying I have to hand wash them and who hand washed their cycle clothes every day?!) I could have 20% off on another pair, that was their offer. There’s no way I will spend more money on yet another pair from this brand. Extremely disappointed customer.