Genuinely the worst customer service I’ve ever received-and I order everything online! Refusing a refund for a parcel they can see has been lost, refusing to even answer PayPal in the PayPal dispute. Offering guaranteed Father’s Day delivery for items that never arrive! I used to genuinely love your gear, and I have so much of it! As an avid cyclist and online shopper I would never recommend you to anybody! Your customer service skills are shambolic and you cannot steal people’s money and legally get away with it, I think your ‘customer service.’ (Laughable) team need a refresher on the sale of goods act! Maybe you can return my money now?