Buy elsewhere!
DLaguna is a middle-man company with little to NO control over product. My experience has been poor to say the least.
There’s a massive disconnect between DLaguna, the product manufacturer and the shipping company. I have PART of a table top: no middle insert to complete it and no legs and that’s going on 3 WEEKS now.
The customer service rep can’t give me ANY details STILL. I call regularly and I’m being told that I’ll be called that evening with information but I’ve yet to receive a call. No one knows anything. Not when or if I’ll be receiving the rest of the table.
It’s not the service reps fault, it’s a bad company set up. DLaguna is a 3rd party you can buy through but they don’t ship the product. Next time I need something for my home, I’ll skip this middle man company and buy from a store that directly has the items purchased.
AND, there’s been no compensation for all of this mess.
Save yourself the hassle, don’t buy DLaguna.
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