DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.49

4.5 Rating 640 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“I ordered two Ova Pendant lights from DLaguna at an unbeatable price (the lowest price across all online vendors offering these lights). The product was received well packaged and in great shape. The lights were easy to install (we hung them over our kitchen island) and totally transformed our space. I would like to thank Matt Cavoti for making this an amazing shopping experience. I was in good hands with Matt who took care of me and helped me resolve some logistical challenges around the delivery. DLaguna offers a personal touch in dealing with their customers that sets them apart from other online vendors. I will certainly be back soon to browse for other items from their extensive catalog of modern furniture, lighting, and decor.”

DLaguna 5 star review on 11th April 2023

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Posted 2 years ago

“Responsive customer service when you need it.”

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Posted 1 week ago

“Customer support was great, and product arrived very quick.”

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Posted 1 week ago

“Excellent customer service, prompt and professional. Shipped the correct items quickly. Thank you.”

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Posted 1 week ago

“Fast shipping and I was able to find my hard to find exterior lighting bulbs.”

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Posted 1 week ago

“Thanks Again Matt for going out of your way to find the right wood used for making our office Clock/ remote work. It is Outstanding! We Love it!!”

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Posted 2 weeks ago

“Very nice step lights.”

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Posted 4 weeks ago

“Everything went well, worked as it should. Thank you.”

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Posted 4 weeks ago

“Very pleased with sales and shipping. Matt was very helpful and was very communicative through entire sale/delivery. Would highly recommend.”

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Posted 1 month ago

“They confirmed the order as well as color. Great communication. Appreciate the effort.”

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Posted 1 month ago

“Had a great experience shopping with DLaguna! Matt was very responsive and took care of business immediately. Highly recommended. I will be back!”

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Posted 1 month ago

“What I ordered was exactly what I was looking for which was difficult to find. Very happy with my purchase.”

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Posted 1 month ago

“Just completed a purchase of putting green ligh with this company. Matt was the salesman. From start to finish he was knowledgeable and helpful to insure I was satisfied. Can’t say enough good things about them. I’ll be ordering again in the future. Thank you!”

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Posted 2 months ago

“Extrimly responsive. Things happened as anticipated.”

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Posted 2 months ago

“ordering was easy and descriptive. shipping was fast. Was able to locate a hard to find fixture for my business. Helpful customer service”

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Posted 2 months ago

“Great Service!”

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Posted 2 months ago

“Team great, received light , going to use in pond unfortunately light does not have a ground wire , can not use underwater , safety factor. In future will pay attention to wire 12 volt ac , do not want to shock persons or aquatic life, thank you.”

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Posted 2 months ago

Thank you for bringing your concerns regarding the underwater fixture to our attention. It is our commitment that our products meet local regulations to ensure the safety of both individuals and aquatic life. Regarding your observation that the CL-311 fixture does not include a ground wire, please be informed that the fixture is listed as low voltage luminaire, and while the standard configuration omits this feature, the fixture can be customized to include a ground wire upon customer request. For any product customization requests, we recommend contacting our sales department. They will be able to provide detailed information and guidance on the process. We appreciate your diligence in prioritizing safety and your consideration of our products. We are committed to providing solutions that meet your specific needs and adhere to the highest safety standards.

Posted 2 months ago

“Easy to work with great pricing.”

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Posted 3 months ago

“DLaguna was very helpful and attentive in picking the right outdoor lamps I needed and the correct mounting bracket.”

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Posted 3 months ago

“Great communication. By phone they confirmed the order and ship date. Followed up to ensure the delivery went well and product arrived undamaged. Friendly and professional without pestering with unnecessary emails. The walnut coat hook is spectacular.”

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Posted 3 months ago

“The chair is great and the service excellent. TY!”

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Posted 3 months ago

DLaguna is rated 4.5 based on 640 reviews