DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.47

4.5 Rating 609 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two Ova Pendant lights from DLaguna at an unbeatable price (the lowest price across all online vendors offering these lights). The product was received well packaged and in great shape. The lights were easy to install (we hung them over our kitchen island) and totally transformed our space. I would like to thank Matt Cavoti for making this an amazing shopping experience. I was in good hands with Matt who took care of me and helped me resolve some logistical challenges around the delivery. DLaguna offers a personal touch in dealing with their customers that sets them apart from other online vendors. I will certainly be back soon to browse for other items from their extensive catalog of modern furniture, lighting, and decor.”

DLaguna 5 star review on 11th April 2023

Helpful Report

Posted 1 year ago

“Customer service was helpful every step of the way and my items arrived in perfect condition when expected. Thank you!”

Helpful Report

Posted 9 minutes ago

“My wife and I installed some yard lights many moons ago. I won’t say which one of us it was who ran over one of the lights, but she is terrible at backing into the driveway. After searching the Internet, we finally found what looked lika a match for the light and, though I did not know the company, decided to order a replacement. It was a typical order process and I got a confirmation email. Unless it went into my spam, I did not receive any tracking information. But to my surprise, it arrived three days later and was an exact match for my lights.”

Helpful Report

Posted 2 weeks ago

“Great experience!”

Helpful Report

Posted 3 weeks ago

“These bulbs looked like they would work for our lighting fixture, but the size of the metal pieces are just too big. I sent a couple emails about our issues, but I still have not heard back from anyone at this company.”

Helpful Report

Posted 3 weeks ago

“Great customer service! The team was friendly, responsive, and went above and beyond to help. Highly recommend!”

Helpful Report

Posted 4 weeks ago

“We're an overseas customer, been looking for this specific LED table lamp everywhere, and no one really able to assist with overseas delivery to Indonesia, but DLaguna team are very helpful and supportive. They provided best service, despite our little purchase amount, and they handled the customs thing very well, really appreciated. Thank you so much!”

Helpful Report

Posted 1 month ago

“I had a good experience with DLaguna - I ordered a few exterior step lights from them. The color I wanted wasn't in stock, so they emailed me right away to let me know and offered another color at a discount. I needed the color I originally ordered, so they gave me an ETA. The lights came even sooner than that, and DLaguna followed up with an email to make sure I received the order and that everything was ok with the step lights. Very good customer service.”

Helpful Report

Posted 1 month ago

“Fast personalized service with good quality”

Helpful Report

Posted 1 month ago

“I love these planters and have used them for years. They are sleek, modern and functional, fitting well into MCM decor.”

Helpful Report

Posted 1 month ago

“Love the lights I picked up from them. Tala Certainly a statement piece in our ski chalet. The shipping was the only disappointing part as I ordered them based on the delivery expectations on the website, but they came a month later than they were supposed to. I had to have somebody pick them up and store them for me as we were no longer out west. The process was easy and the selection is great. Second time I have ordered from the DLaguna.”

Helpful Report

Posted 2 months ago

“Excellent bulbs for my outdoor lighting. The site was easy to navigate and ordering, seamless. Delivery was prompt.”

Helpful Report

Posted 2 months ago

“I needed this to replace one that a landscaper had installed previously. Worked great. Thank you!”

Helpful Report

Posted 2 months ago

“Lights are good. One was defective and they sent a new one right away.”

Helpful Report

Posted 2 months ago

“Still don't have my item - it was delivered to the wrong address and now I have no idea where it is. Considering cancelling purchase based on how drawn out this has been.”

Helpful Report

Posted 2 months ago

We are very sorry the warehouse sent your order to the wrong place, but I have been working on the shipment of this order and it has been resent to you and still is on it way.

Posted 2 months ago

“inventory on hand, shipped immediately -- and at a fair price.”

Helpful Report

Posted 3 months ago

“Just finished hooking it up and looks great”

Helpful Report

Posted 3 months ago

“I ordered lamps for the DC lighting onboard my motor yacht. These bulbs are exactly what I needed. They provide a very nice tone of lighting throughout the vessel. They were quickly shipped and well packed. This vendor will stay on my list of providers from here on out. Thanks!!”

Helpful Report

Posted 3 months ago

“Excellent customer service. When it looked like my first order from DLaguna might be delayed, I was quickly notified. It arrived soon after, well packaged, in excellent condition. The customer support & communication was so good, I decided to ask about a product I thought was unavailable & couldn't find anywhere else. DLaguna was able to track it down & place an order for me. Very good, efficient & professional service.”

Helpful Report

Posted 3 months ago

“I'm pretty happy with the product and their service.”

Helpful Report

Posted 4 months ago

“Great customer service”

Helpful Report

Posted 4 months ago

DLaguna is rated 4.5 based on 609 reviews