DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.46

4.5 Rating 569 Reviews

86 %

of reviewers recommend DLaguna

4.5

Based on 569 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DLaguna 5 star review on 25th August 2023

Anonymous

Elisa L

Freddy R

DLaguna 5 star review on 11th April 2023

Tenyu B

DLaguna 5 star review on 10th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service. Got exactly what I needed, but it was more expensive than I would have liked.”

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Posted 1 month ago

“Items were packaged well”

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Posted 1 year ago

Yes we put great effort into packing the items, so they can reach the client in tip top shape

Posted 1 year ago

“Your company was great. The mirror we purchases was good, the darw back is the digital clock can't be dimmed. At night it is so bright it hurts your eyes.”

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Posted 1 year ago

“It works fine. But the directions were hard.”

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Posted 1 year ago

Thank you for the positive review, sorry to hear you had a hard time with the instructions. What item was it so I can check it out and see how to fix it.

Posted 1 year ago

“I purchased a medicine cabinet from DLaguna. Their website said it was in stock, but after purchase they contacted me and said it wasn't. They gave me other options that they confirmed were in stock, but I ultimately decided to request a refund. Their customer service was very responsive and easy to work with. I would just suggest calling to confirm something is in stock before purchasing if you need an item quickly. I would shop with them again.”

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Posted 1 year ago

Thank you very much Ryan for such a nice review, and yes it is shame that issue with the stock and we are working really hard on fixing that problem. And if your choose to purchase again with us we will give you a special extra discount.

Posted 1 year ago

“I will write a review as soon as I figured out how to use them for repotting my house plants. The watering system is a bit complicated for establishing roots or the plant already having a root system.”

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Posted 2 years ago

Best of luck with that and we hope they really work for you, and the next time you make a purchase we will add a special extra discount.

Posted 2 years ago

“When installed it was the picture I had envisioned. Then the light Turned on perfect balance Thanks for taking the time To do it right even the crate Was professional not the norm in today’s world”

DLaguna 4 star review on 16th October 2021

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Posted 2 years ago

We are thrilled that you liked the mirror and it looks killer in your bathroom.

Posted 2 years ago

“I think our order got waylaid and communication dropped for a time but all worked out well.”

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Posted 2 years ago

“I ordered a beautiful towel warmer. It took some time to make it right since it was the wrong finish. I notified the company and they apparently sent out a beautiful mirror instead. I contacted them again and they made it right, quickly shipped me the correct warmer and also the necessary return shipping labels so Fed Ex could ship both incorrect items back to the manufacturer. All in all, they were very helpful and responded very quickly to correct the mistakes.”

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Posted 2 years ago

“Thanks for fast delivery.”

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Posted 2 years ago

“Love the item but it shipped later than the website stated”

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Posted 2 years ago

“The fixtures I ordered were perfect I like the quality too.”

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Posted 3 years ago

“Very poor packaging for shipping.”

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Posted 3 years ago

“Happy with the purchase.”

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Posted 3 years ago

“Very satisfied with the reclyner”

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Posted 3 years ago

“Beautiful mirror but not bright enough.”

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Posted 3 years ago

“Delivery time was good”

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Posted 3 years ago

“This mirror is truly one of a kind! It was the perfect selection for our bathroom remodel. The heater for the mirror works, but it tends to only keep the center of the mirror fog free. Overall we are very happy with this purchase!”

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Posted 3 years ago

“Shipping for our product took longer than expected. With that being said, once we were able to get things squared away and figured out the company kept me updated.”

DLaguna 4 star review on 8th November 2020

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Posted 3 years ago

“Shipping for our product took longer than expected. With that being said, once we were able to get things squared away and figured out the company kept me updated.”

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Posted 3 years ago

DLaguna is rated 4.5 based on 569 reviews