DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.48

4.5 Rating 635 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery time was good”

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Posted 4 years ago

“This mirror is truly one of a kind! It was the perfect selection for our bathroom remodel. The heater for the mirror works, but it tends to only keep the center of the mirror fog free. Overall we are very happy with this purchase!”

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Posted 4 years ago

“Shipping for our product took longer than expected. With that being said, once we were able to get things squared away and figured out the company kept me updated.”

DLaguna 4 star review on 8th November 2020

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Posted 4 years ago

“Shipping for our product took longer than expected. With that being said, once we were able to get things squared away and figured out the company kept me updated.”

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Posted 4 years ago

“My only complaint is I ordered 30 lights and received 29.”

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Posted 4 years ago

“Our purchase was exactly as expected. The delivery process took approximately 4 weeks which was a little longer than expected but when it arrived it was packaged very well. The mirror itself was very easy to install. It looks great and provides a lot of light. Only 4 stars because we had to inquire twice about status of order. Would purchase again through DLaguna.”

DLaguna 4 star review on 1st November 2020

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Posted 4 years ago

“Very nice product. Ordering was easy but seen to take over a week to process. I believe from order day to delivery was two weeks.”

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Posted 4 years ago

“Very nice product. Ordering was easy but seen to take over a week to process. I believe from order day to delivery was two weeks.”

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Posted 4 years ago

“Helpful staff, quick delivery, so far we are pleased with our purchase”

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Posted 4 years ago

“Everything was good except the shipping take more time than schedule and the supplier took there time to process the shipment”

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Posted 4 years ago

“I would have given 5 stars but the item pictured online was not the same as the one I received due to a glitch on their website so I received the wrong light fixture. I called and spoke to Abbey in sales. The customer service I received was exceptional. She promptly emailed a return label and shipped out the correct fixture. I am very happy with my waterproof pond light and the terrific service I received.”

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Posted 4 years ago

“Adorable single person umbrella for the beach- not very tall but covers the chair well. Easy to carry - very light.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Initially I thought it was made in California so I waited to order it. Found it was shipped from N.J. and took over a week to get it here in Calif. and almost missed my project dead line! So be aware and hopefully they will show where the unit is shipped from! Customer service was good tho.”

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Posted 4 years ago

“I had to help FedEx to get the 150 lb. mirror package into my front door of my house. That was a little trying!”

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Posted 4 years ago

“We are satisfied with our purchase. Light was different than I imagined but it works.”

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Posted 4 years ago

“Ordered some path lights, had an issue with receiving wrong parts with them but customer service was responsive and they corrected the problem fairly quickly, they even sent the new parts next day. As a business owner myself it's super important how a company handles situations when something goes wrong, that's when you know they care.. Would buy from again for sure.. sometimes things happen.”

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Posted 4 years ago

“did”

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Posted 4 years ago

“I received the product. It was excellently packaged. There was a delay in ordering which is to be expected with Covid19 I will order again in the future.”

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Posted 4 years ago

“We had the arms of our chair replaced. The replacement arms look great. The only reason for 4stars is that it took 5 months instead of the max three months I was told it would take to receive them”

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Posted 5 years ago

DLaguna is rated 4.5 based on 635 reviews