DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.46

4.5 Rating 573 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 573 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

DLaguna 5 star review on 25th August 2023

Anonymous

Elisa L

Freddy R

DLaguna 5 star review on 11th April 2023

Tenyu B

DLaguna 5 star review on 10th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Transaction was easy, product was shipped beautifully, customer service was excellent.”

Helpful Report

Posted 8 months ago

That is great to hear, they idea that the whole process has to go as smoothly as possible, with no hitches.

Posted 6 months ago

“Matt was extremely helpful … turning our order around in hours !!! Very Happy ! Tory”

Helpful Report

Posted 8 months ago

Every order that comes in is our top priority, sometime everything lines up and we can get things our crazy fast.

Posted 6 months ago

“Very please with this chair and the process of the purchase. Matt Cavoti was a rock star! He took the time to arrange color swatches to be sent to me, he provided a generous discount and followed up along the way. Would not hesitate to purchase again from DLaguna with Matt's help! Highly recommend others to consider products from DL.”

Helpful Report

Posted 8 months ago

I so happy everything came out fine, and that your customer experience was good.

Posted 6 months ago

“Did a great job with a return. Will from them again anytime we need lighted mirrors!”

Helpful Report

Posted 9 months ago

Yes returns are exceptional here, but this case merited it.

Posted 6 months ago

“Fast delivery and effective in ordering. Love this product.”

Helpful Report

Posted 9 months ago

We love that you love what you got, have a great week.

Posted 6 months ago

“This company’s customer service is what the prototype for CS should be this day and age. Very impressive. Products speak for themselves, this gives them the edge.”

Helpful Report

Posted 9 months ago

It was great to work with Brian, and we hope to hear again from you in the near future.

Posted 6 months ago

“The DLaguna team researched availability of the tables we wanted and quickly got us a quote and placed the order. They followed up with shipping info and to confirm receipt. Being able to talk to a person and have the personal follow up and communication was great and is far better than the norm for most online shopping experiences these days.”

Helpful Report

Posted 9 months ago

We did some extra home work on this to make sure everything was ok with this order, and thankfully everything turned out perfectly.

Posted 6 months ago

“DLaguna was great to work with, and Matt was really helpful! When they were out of stock of our initial color choice, he helped get replacements right away.”

Helpful Report

Posted 9 months ago

The look great your a legend for sending the pictures, we are so happy for you.

Posted 6 months ago

“Very quick response and great communication with the order.”

Helpful Report

Posted 9 months ago

We are happy you liked your order have a great day .

Posted 6 months ago

“Outstanding customer service”

Helpful Report

Posted 9 months ago

You are so nice, thank you

Posted 9 months ago

“Excellent customer service and communication. Very impressed with quality of fixture.”

Helpful Report

Posted 9 months ago

Thank you very much we really appreciated the positive feedback.

Posted 9 months ago

“Absolutely Fantastic Customer Service!!! Great communication and quick follow up! Matt did an outstanding job and was great to work with!! AAAA+++ Customer experience.. We look forward to dealing with you again soon!! Thank you”

Helpful Report

Posted 10 months ago

We are just happy to be able to give you a hand, have a great day.

Posted 9 months ago

“Amazing customer service!!!”

Helpful Report

Posted 10 months ago

Thank you very much

Posted 9 months ago

“The products from DLaguna are excellent. They were very helpful picking out furniture without being able to see it in person. They were very patient and the shipping was impeccable, my hand blown glass tables arrived in perfect condition! Highly recommend this company!”

Helpful Report

Posted 10 months ago

Thank you we are happy that you received your order in tip top shap

Posted 9 months ago

“You could immediately tell the Tala lightbulb was a high quality lightbulb compared to your regular home depot find.”

Helpful Report

Posted 10 months ago

Thank you for the feedback, that is very cool of you

Posted 9 months ago

“I dealt with Matt from sales. He was very professional and extremely prompt with updates onto the status of the product I was needing. he was also very helpful in locating the product that I needed.”