DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.51

4.5 Rating 686 Reviews

88 %

of reviewers recommend DLaguna

4.5

Based on 686 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DLaguna 5 star review on 17th September 2025

Anonymous

Anonymous // 01/01/2019

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“Great Service!”

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Posted 8 months ago

“Team great, received light , going to use in pond unfortunately light does not have a ground wire , can not use underwater , safety factor. In future will pay attention to wire 12 volt ac , do not want to shock persons or aquatic life, thank you.”

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Posted 9 months ago

Thank you for bringing your concerns regarding the underwater fixture to our attention. It is our commitment that our products meet local regulations to ensure the safety of both individuals and aquatic life. Regarding your observation that the CL-311 fixture does not include a ground wire, please be informed that the fixture is listed as low voltage luminaire, and while the standard configuration omits this feature, the fixture can be customized to include a ground wire upon customer request. For any product customization requests, we recommend contacting our sales department. They will be able to provide detailed information and guidance on the process. We appreciate your diligence in prioritizing safety and your consideration of our products. We are committed to providing solutions that meet your specific needs and adhere to the highest safety standards.

Posted 9 months ago

“Easy to work with great pricing.”

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Posted 9 months ago

“DLaguna was very helpful and attentive in picking the right outdoor lamps I needed and the correct mounting bracket.”

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Posted 9 months ago

“Great communication. By phone they confirmed the order and ship date. Followed up to ensure the delivery went well and product arrived undamaged. Friendly and professional without pestering with unnecessary emails. The walnut coat hook is spectacular.”

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Posted 9 months ago

“The chair is great and the service excellent. TY!”

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Posted 9 months ago

“This review is asking me to review DLaguna, not the product purchased. I would have to say, the experience with this company is horrible. They do not have a return policy for items they sell. The item I purchased was a Lechuza planter. You only have two options to choose for size, S and L, which was ambiguous and misleading. Now, i got delivered a giant planter that I do not have a room for, they wouldn’t accept my return because they do not have a return policy. Now I am stuck with a $300 planter that I can’t use. They have been rude about it too. So, just saying that Buyer Beware! This company will not honor anything even if they played a part in the wrong.”

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Posted 10 months ago

The fact that we normally do no accept returns is on our page, some item we do accept but not from that particular. and if you would have been sent the wrong item we can totally get it switched, but I checked your order it was he size you purchased, so am sorry but you are being dishonest.

Posted 9 months ago

“It was so easy working with DLAGUNA!! the staff was very professional and made me feel like everyone was doing their best to get me the answers to all my questions. I will definately use them again in the future.”

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Posted 10 months ago

“Friendly and competent service”

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Posted 10 months ago

“This mirror does not operate by touching the front mirror- it has to be hard wired to a switch on the wall. NOWHERE in the description I found that it specified that. I have another beautiful mirror from DLaguna- that has this touch feature. I'm pretty disappointed this new one does NOT.”

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Posted 10 months ago

We are sorry a wrong item was shipped from a third party warehouse, we are working on this claim

Posted 9 months ago

Hi I just wanted to check if you could remove this bad review, we resolved this claim, it would be really really nice and appreciated. Have a great day

Posted 9 months ago

“Great company. Very kind and attentive service. They went over and above to coordinate with the manufacturer and delivery 🌸 i’ll definitely check out their website and inventory again next time I’m in the market for Home goods”

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Posted 10 months ago

“An easy to work with, customer friendly company.”

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Posted 11 months ago

“Good quality!”

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Posted 11 months ago

“Great customer service, prompt replies, good and reliable delivery”

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Posted 11 months ago

“Very pleased with my purchase and outstanding customer service. Matt followed up by email to see if I received the product and to make sure I was satisfied with my purchase. Highly recommend DLaguna.”

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Posted 11 months ago

“Lights came quickly and work perfectly!”

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Posted 11 months ago

Author didn't leave any comments.

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Posted 11 months ago

“Customer service was helpful every step of the way and my items arrived in perfect condition when expected. Thank you!”

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Posted 1 year ago

“My wife and I installed some yard lights many moons ago. I won’t say which one of us it was who ran over one of the lights, but she is terrible at backing into the driveway. After searching the Internet, we finally found what looked lika a match for the light and, though I did not know the company, decided to order a replacement. It was a typical order process and I got a confirmation email. Unless it went into my spam, I did not receive any tracking information. But to my surprise, it arrived three days later and was an exact match for my lights.”

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Posted 1 year ago

“Great experience!”

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Posted 1 year ago

DLaguna is rated 4.5 based on 686 reviews