DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.49

4.5 Rating 640 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciate your curated selection and stateside access to an amazing manufacturer/artist I found while in Prague. I love the quality of the light I purchased as well as the perfect customer service and communication from Matt! I immediately purchased a second item upon arrival of the first.”

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Posted 1 year ago

Thank you very much to work with you especial now that you are a recurring client.

Posted 1 year ago

“Thank you for your awesome service”

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Posted 1 year ago

Thank you very much, and you are a awesome client.

Posted 1 year ago

“Great company and very responsive.”

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Posted 1 year ago

Thank you Mark, it was great to work with you.

Posted 1 year ago

“Outstanding customer service”

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Posted 1 year ago

You are so kind, we put a lot of effort to make our customers happy.

Posted 1 year ago

“The powder room isn’t even finished yet and it looks great”

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Posted 1 year ago

Thank you for the picture, it looks fantastic, we are so happy for you.

Posted 1 year ago

“Great experience working with Matt! He was super helpful and the product shipped very quickly. I would highly recommend DLaguana!”

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Posted 1 year ago

We strive for the best customer service, we are so happy you had a positive experience with us. And we hope to see you back in the near future

Posted 1 year ago

“Excellent customer service.”

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Posted 1 year ago

Thanks we strive to be the best, us little guys we have a stand out.

Posted 1 year ago

“Transaction was easy, product was shipped beautifully, customer service was excellent.”

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Posted 1 year ago

That is great to hear, they idea that the whole process has to go as smoothly as possible, with no hitches.

Posted 1 year ago

“Matt was extremely helpful … turning our order around in hours !!! Very Happy ! Tory”

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Posted 1 year ago

Every order that comes in is our top priority, sometime everything lines up and we can get things our crazy fast.

Posted 1 year ago

“Very please with this chair and the process of the purchase. Matt Cavoti was a rock star! He took the time to arrange color swatches to be sent to me, he provided a generous discount and followed up along the way. Would not hesitate to purchase again from DLaguna with Matt's help! Highly recommend others to consider products from DL.”

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Posted 1 year ago

I so happy everything came out fine, and that your customer experience was good.

Posted 1 year ago

“Did a great job with a return. Will from them again anytime we need lighted mirrors!”

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Posted 1 year ago

Yes returns are exceptional here, but this case merited it.

Posted 1 year ago

“Fast delivery and effective in ordering. Love this product.”

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Posted 1 year ago

We love that you love what you got, have a great week.

Posted 1 year ago

“This company’s customer service is what the prototype for CS should be this day and age. Very impressive. Products speak for themselves, this gives them the edge.”

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Posted 1 year ago

It was great to work with Brian, and we hope to hear again from you in the near future.

Posted 1 year ago

“The DLaguna team researched availability of the tables we wanted and quickly got us a quote and placed the order. They followed up with shipping info and to confirm receipt. Being able to talk to a person and have the personal follow up and communication was great and is far better than the norm for most online shopping experiences these days.”

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Posted 1 year ago

We did some extra home work on this to make sure everything was ok with this order, and thankfully everything turned out perfectly.

Posted 1 year ago

“DLaguna was great to work with, and Matt was really helpful! When they were out of stock of our initial color choice, he helped get replacements right away.”

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Posted 1 year ago

The look great your a legend for sending the pictures, we are so happy for you.

Posted 1 year ago

“Very quick response and great communication with the order.”

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Posted 1 year ago

We are happy you liked your order have a great day .

Posted 1 year ago

“Outstanding customer service”

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Posted 1 year ago

You are so nice, thank you

Posted 1 year ago

“Excellent customer service and communication. Very impressed with quality of fixture.”

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Posted 1 year ago

Thank you very much we really appreciated the positive feedback.

Posted 1 year ago

“Absolutely Fantastic Customer Service!!! Great communication and quick follow up! Matt did an outstanding job and was great to work with!! AAAA+++ Customer experience.. We look forward to dealing with you again soon!! Thank you”

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Posted 1 year ago

We are just happy to be able to give you a hand, have a great day.

Posted 1 year ago

“Amazing customer service!!!”

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Posted 1 year ago

Thank you very much

Posted 1 year ago

DLaguna is rated 4.5 based on 640 reviews