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DLaguna Reviews

4.5 Rating 705 Reviews
88 %
of reviewers recommend DLaguna
4.5
Based on 705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email
Read DLaguna Reviews
Great customer service! The team was friendly, responsive, and went above and beyond to help. Highly recommend!
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Posted 1 year ago
We're an overseas customer, been looking for this specific LED table lamp everywhere, and no one really able to assist with overseas delivery to Indonesia, but DLaguna team are very helpful and supportive. They provided best service, despite our little purchase amount, and they handled the customs thing very well, really appreciated. Thank you so much!
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Posted 1 year ago
I had a good experience with DLaguna - I ordered a few exterior step lights from them. The color I wanted wasn't in stock, so they emailed me right away to let me know and offered another color at a discount. I needed the color I originally ordered, so they gave me an ETA. The lights came even sooner than that, and DLaguna followed up with an email to make sure I received the order and that everything was ok with the step lights. Very good customer service.
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Posted 1 year ago
Fast personalized service with good quality
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Posted 1 year ago
I love these planters and have used them for years. They are sleek, modern and functional, fitting well into MCM decor.
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Posted 1 year ago
Love the lights I picked up from them. Tala Certainly a statement piece in our ski chalet. The shipping was the only disappointing part as I ordered them based on the delivery expectations on the website, but they came a month later than they were supposed to. I had to have somebody pick them up and store them for me as we were no longer out west. The process was easy and the selection is great. Second time I have ordered from the DLaguna.
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Posted 1 year ago
Excellent bulbs for my outdoor lighting. The site was easy to navigate and ordering, seamless. Delivery was prompt.
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Posted 1 year ago
I needed this to replace one that a landscaper had installed previously. Worked great. Thank you!
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Posted 1 year ago
Lights are good. One was defective and they sent a new one right away.
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Posted 1 year ago
Still don't have my item - it was delivered to the wrong address and now I have no idea where it is. Considering cancelling purchase based on how drawn out this has been.
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Posted 1 year ago
We are very sorry the warehouse sent your order to the wrong place, but I have been working on the shipment of this order and it has been resent to you and still is on it way.
Posted 1 year ago
inventory on hand, shipped immediately -- and at a fair price.
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Posted 1 year ago
Just finished hooking it up and looks great
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Posted 1 year ago
I ordered lamps for the DC lighting onboard my motor yacht. These bulbs are exactly what I needed. They provide a very nice tone of lighting throughout the vessel. They were quickly shipped and well packed. This vendor will stay on my list of providers from here on out. Thanks!!
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Posted 1 year ago
Excellent customer service. When it looked like my first order from DLaguna might be delayed, I was quickly notified. It arrived soon after, well packaged, in excellent condition. The customer support & communication was so good, I decided to ask about a product I thought was unavailable & couldn't find anywhere else. DLaguna was able to track it down & place an order for me. Very good, efficient & professional service.
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Posted 1 year ago
I'm pretty happy with the product and their service.
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Posted 1 year ago
Great customer service
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Posted 1 year ago
Very quick delivery and great follow up. Could not be more pleased.
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Posted 1 year ago
Good stuff
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Posted 1 year ago
Product and customer service are outstanding.
DLaguna 5 star review on 27th June 2024
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Posted 1 year ago
I had been on the hunt for specific (discontinued) dining chairs, and had ordered the chairs from another site a week prior. The previous company promptly cancelled my order when they discovered the chair was discontinued, with no offer to assist in finding a replacement. Fortunately, I also found them for sale at DLaguna. In stark contrast to my previous experience, DLaguna went above and beyond to make sure I received the chairs I ordered. They relentlessly called warehouses far & wide until they located enough chairs to fill the order, and checked in with me frequently until the chairs arrived. DLaguna has earned a lifelong customer, thank you for the great customer service.
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Posted 1 year ago
DLaguna is rated 4.5 based on 705 reviews