DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.53

4.5 Rating 720 Reviews

88 %

of reviewers recommend DLaguna

4.5

Based on 720 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

DLaguna 5 star review on 17th September 2025

Anonymous

Anonymous // 01/01/2019

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“This review is asking me to review DLaguna, not the product purchased. I would have to say, the experience with this company is horrible. They do not have a return policy for items they sell. The item I purchased was a Lechuza planter. You only have two options to choose for size, S and L, which was ambiguous and misleading. Now, i got delivered a giant planter that I do not have a room for, they wouldn’t accept my return because they do not have a return policy. Now I am stuck with a $300 planter that I can’t use. They have been rude about it too. So, just saying that Buyer Beware! This company will not honor anything even if they played a part in the wrong.”

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Posted 1 year ago

The fact that we normally do no accept returns is on our page, some item we do accept but not from that particular. and if you would have been sent the wrong item we can totally get it switched, but I checked your order it was he size you purchased, so am sorry but you are being dishonest.

Posted 1 year ago

“It was so easy working with DLAGUNA!! the staff was very professional and made me feel like everyone was doing their best to get me the answers to all my questions. I will definately use them again in the future.”

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Posted 1 year ago

“Friendly and competent service”

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Posted 1 year ago

“This mirror does not operate by touching the front mirror- it has to be hard wired to a switch on the wall. NOWHERE in the description I found that it specified that. I have another beautiful mirror from DLaguna- that has this touch feature. I'm pretty disappointed this new one does NOT.”

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Posted 1 year ago

We are sorry a wrong item was shipped from a third party warehouse, we are working on this claim

Posted 1 year ago

Hi I just wanted to check if you could remove this bad review, we resolved this claim, it would be really really nice and appreciated. Have a great day

Posted 1 year ago

“Great company. Very kind and attentive service. They went over and above to coordinate with the manufacturer and delivery 🌸 i’ll definitely check out their website and inventory again next time I’m in the market for Home goods”

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Posted 1 year ago

“An easy to work with, customer friendly company.”

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Posted 1 year ago

“Good quality!”

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Posted 1 year ago

“Great customer service, prompt replies, good and reliable delivery”

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Posted 1 year ago

“Very pleased with my purchase and outstanding customer service. Matt followed up by email to see if I received the product and to make sure I was satisfied with my purchase. Highly recommend DLaguna.”

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Posted 1 year ago

“Lights came quickly and work perfectly!”

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Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

“Customer service was helpful every step of the way and my items arrived in perfect condition when expected. Thank you!”

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Posted 1 year ago

“My wife and I installed some yard lights many moons ago. I won’t say which one of us it was who ran over one of the lights, but she is terrible at backing into the driveway. After searching the Internet, we finally found what looked lika a match for the light and, though I did not know the company, decided to order a replacement. It was a typical order process and I got a confirmation email. Unless it went into my spam, I did not receive any tracking information. But to my surprise, it arrived three days later and was an exact match for my lights.”

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Posted 1 year ago

“Great experience!”

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Posted 1 year ago

“These bulbs looked like they would work for our lighting fixture, but the size of the metal pieces are just too big. I sent a couple emails about our issues, but I still have not heard back from anyone at this company.”

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Posted 1 year ago

“Great customer service! The team was friendly, responsive, and went above and beyond to help. Highly recommend!”

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Posted 1 year ago

“We're an overseas customer, been looking for this specific LED table lamp everywhere, and no one really able to assist with overseas delivery to Indonesia, but DLaguna team are very helpful and supportive. They provided best service, despite our little purchase amount, and they handled the customs thing very well, really appreciated. Thank you so much!”

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Posted 1 year ago

“I had a good experience with DLaguna - I ordered a few exterior step lights from them. The color I wanted wasn't in stock, so they emailed me right away to let me know and offered another color at a discount. I needed the color I originally ordered, so they gave me an ETA. The lights came even sooner than that, and DLaguna followed up with an email to make sure I received the order and that everything was ok with the step lights. Very good customer service.”

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Posted 1 year ago

“Fast personalized service with good quality”

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Posted 1 year ago

“I love these planters and have used them for years. They are sleek, modern and functional, fitting well into MCM decor.”

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Posted 1 year ago

DLaguna is rated 4.5 based on 720 reviews