DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.46

4.5 Rating 573 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 573 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

DLaguna 5 star review on 25th August 2023

Anonymous

Elisa L

Freddy R

DLaguna 5 star review on 11th April 2023

Tenyu B

DLaguna 5 star review on 10th April 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service.”

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Posted 1 year ago

“Outstanding customer service and quick shipping”

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Posted 1 year ago

Thanks for for the positive vibes!

Posted 1 year ago

Thank you very much for your positive review.

Posted 1 year ago

“Quick shipping, great product”

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Posted 1 year ago

thank you very much for the positive review, it is so nice of you.

Posted 1 year ago

“They look right, and they work. Win, Win.”

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Posted 1 year ago

Thank you very much for the positive vibes and that you are happy with your order.

Posted 1 year ago

“Great customer service! Purchased Kartell products through DLaguna. Unique and high quality decor and furniture. I would highly recommend them. I purchased a mirror and they followed up to make sure product was in good condition after delivery.”

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Posted 1 year ago

thank very much for the positive review, we are so happy that you like the mirror and that everything was ok with your order.

Posted 1 year ago

“Good quality! Great communication! Thank you”

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Posted 1 year ago

Thank you very much for the positive vibes, it was a pleasure to work with you, please have a great week.

Posted 1 year ago

“I am so pleased with my experience with DLaguna. I ordered some lightbulbs. They had been discontinued and I immediately heard from Matt, giving me the option of another bulb. They were quickly shipped and I received notice they had been shipped. On the day they were delivered, I heard from Matt again asking if I had received them and whether they were in good condition. I don't think I've ever had such consistent communication from a seller. I would purchase from them again in a heartbeat.”

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Posted 1 year ago

Thank you Lisa for such a nice review, your a legend. Please if you ever need to purchase with us again let me know I will give you a extra nice discount. Please have a great week.

Posted 1 year ago

“Response for request on replacement piece was quick and follow up on the order was great. The sales rep even followed up to ensure I got the item.”

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Posted 1 year ago

Thank you very much for you positive review it is very appreciated.

Posted 1 year ago

“great light fixtures and delivery with in 3 days!! thanks”

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Posted 1 year ago

Thank you very much for the positive review, have a fantastic weekend.

Posted 1 year ago

“Recently ordered a Rio solid surface shower base from DLaguna. The customer service was outstanding, I received numerous txt with updates about my order, and I was surprised at how fast it shipped. The product arrived very well packaged and in excellent condition. Great buying experience with DLaguna, would highly recommend them!!”

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Posted 1 year ago

Thank you so much for that glowing review, that was so nice of you, your a legend my friend, please have a great day.

Posted 1 year ago

“Great service, very informed about product.”

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Posted 1 year ago

“They are beautiful! The fountain looks great again! Thank you! My fountain is very special to me because my brother that passed away 5 years ago helped me to get it. 😊”

DLaguna 5 star review on 8th October 2022

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Posted 1 year ago

Thank you so much for the kinds review, and it so awesome of you to send the pictures it look great what you have done with those under water lights. Please have a great week.

Posted 1 year ago

“From the purchase interaction to the delivery I had (Matt) updating me from beginning to end. It was a very good transaction. This was my first time using the company and I’m so glad I did.”

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Posted 1 year ago

Thank you so much for the positive review, it is so nice of you have a great weekend.

Posted 1 year ago

“Great Service and quick dispatch. The order arrived just as expected and products are great! Thanks to teh Dlaguna team”

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Posted 1 year ago

“Love my new mirror from DLaguna! It is a fantastic addition to my bathroom and the surround lighting is very complementary. I actually think it enhances how you look. The company does a fantastic job with the packaging, truly overkill. Their costumer service is top notch as well. I would highly recommend going with the cool vs the warm light.”

DLaguna 5 star review on 30th September 2022

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Posted 1 year ago

Thank you for the glowing review you are too kind, I hope you have a great weekend.

Posted 1 year ago

“First off, they had the best price compared to any other company I compared online and in store. Lights haven’t been installed yet BUT I placed the order, received a courteous text with a thank you, update and tracking, once available. I purchased 13 lights and they were all shipped and delivered together. I was shocked at how quick they were delivered. My specific product only took 2 days!! The staff checked in on my order once delivered to make sure it was as expected. I 100% recommend. Thank you!”

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Posted 1 year ago

Wow thank you very much for the positive energy, please have a fantastic rest of your week!

Posted 1 year ago

“Great communication, quick shipping, incredible product. Will use again and definitely recommend.”

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Posted 1 year ago

Thank you very much for your kind review, it is greatly appreciated. Have a great week

Posted 1 year ago

“Customer Support exceptional! Susan is the best. Thanks!!”

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Posted 1 year ago

“High-quality step light matched with fantastic customer service”

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Posted 1 year ago

“I’m a real estate developer in Miami. I deal in renovating single family homes and DLaguna is a great company. There bathroom mirrors are great. Customer service is A+++, everything is always in stock and shipped out promptly and well packed (mirrors are crated). Wish all the vendors I dealt with were as great as DLaguna .. my life would be so much easier.”

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Posted 1 year ago

Thank Zubin, for such a glowing review, I hope have a fantastic weekend.

Posted 1 year ago

DLaguna is rated 4.5 based on 573 reviews