I recently was involved in trying to find new counter stools as part of a kitchen re-model. As I soon learned, it almost certainly needs to be done on-line, and trying to find new chairs on line that you can feel comfortable committing to is no easy task. Abbey, the Dlaguna sales rep, made that entire experience as easy as possible. She was informative, accommodating and, just as importantly, responsive. We got the chairs, as promised, a couple of weeks ago, and they are just what we were looking for. I cannot rate Dlaguna any higher based on my experience with Abbey.