waited months for my product. didn't get any communication after first response. the Tiipii was shipped without notification and showed up at my doorstep with no notice. No one contacted me to see if it was ok or to apologize for the ridiculous delay. No offer to make it better. The TiiPii is fine. It is just fine. Not worth the hassle, heartache and time I wasted on it. It sits crooked and I don't know how to fix that and honestly who do I reach out to? You? TiiPii themselves? It seems none of you really care to make things right with customers so why should I bother?