Disgraceful service. I ordered 4 rattan dining chairs and all 4 came in such bad condition with scratches, bumps, dents and all sorts. One of the chairs is completely unusable as the arm chair part of it was delivered with a crack in the wood going all the way through the entirety of the arm from front to back. I immediatley took pictures of these and sent an email to customer services and I have sent another since. I have not had a response in 2 weeks. All i asked for was a replacement for the extremely damaged chair, i would have been happy to keep the rest eventhought they were also in bad condition. Poor quality products and terrible customer service in not responding. Spent £700 on unusable chairs.