Daals furniture are crooks and scam, DO NOT ORDER anything from them? I have been waiting for over a month for them to collect and issue a refund for faulty armchair, but still nothing. I have called and called emailed escalated you name it, but they will fob you off and blatantly lie about courier coming to pick up a parcel, no tracking number, but they tell you to sit at home 7am until 6pm for courier that was never booked and will never turn up, I 've been waiting at home every day now for a whole week! Luckily I have raised a case against them with my credit company to get my money back. I have never ever dealt with worst company and customer service. They should be reported to consumer watchdog.