Anonymous
NOT NOT BUY ANYTHING FROM THIS COMPANY!! I ordered a chair which I decided to return in unopened packaging and in its original box. I paid £20 with DPD to return, I emailed with a copy of the tracking details and also DPD confirmation that it has been delivered and signed for by Daals. No refund. After a week and a half I was told I needed to provide photographic proof of delivery by DPD to arrange a refund despite the tracking already showing it had been delivered back to to them on 19/09/2023. I contacted DPD and provided the photographic proof requested. I’m STILL WAITING FOR A REFUND. I emailed today (12/10/2023) and have been told I now need to wait an ADDITIONAL 6 WORKING DAYS for a refund to be processed. You have had the item for 23 days and I have not been refunded. DO NOT BUY FROM THIS COMPANY THEY WILL DO EVERHTHING THEY CAN TO AVOID REFUNDS!!!!
7 months ago
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