Avoid this company unless you are OK with poor quality and poor customer service. We bought a bureau for my daughter's bedroom and it arrived with a paint stain and chips on the right hand door. When I asked if a replacement door could be sent they told me we should have contacted them prior to assembly as the damage could have been done by us during assembly. Unfortunately, we did not notice the faults until it was all put together. The brown paint stain is a similar colour to the door itself suggesting that it occurred during production. I found the insinuation that we were basically 'trying it on' insulting. I have paid £259 for a defective bureau and Daals offered me a 5% reimbursement 'for my understanding' which I have not accepted.
1 year ago
Daal's Home has a
1.3
average rating
from
260
reviews