Buyer beware that if your goods arrive damaged or faulty Daals will make it as difficult as possible for you to return them. They will insist that you forward photos and video evidence of the issue as they have to claim their refund from the original manufacturer before taking any further actions. This is I believe contrary to your customer rights as they are (Daals) the retailer and are ultimately responsible. If you inform them you wish to return the item they will simply refuse to accept the return of damaged goods. If you insist on returning the item you do this at your own cost and Daals offer no assurance of replacement or refund. To be transparent their returns policy is detailed on the website and make their policy very clear, but offers few options other than to accept that you have been very poorly treated and have paid for defective goods. We certainly will making all friends and family fully aware.