Issues with quality and very slow/poor customer service. I bought a double bed and mattress from Daals 3 weeks ago. The mattress is too small for bedframe so I can see a gap all the way around, and the bedframe came missing an essential part. I flagged both issues with Daals customer service and they have yet to provide any solutions about if, how or when this will be resolved, or if they will give a refund. They have been asking me to wait and be patient for 2 weeks now with no offer of resolution.
Complaint no. #530534
1 week ago
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