I was sold a faulty settee with the ability to secure only 3 corners - so it couldn't be used. Daals have not engaged on this at all. They have suggested I use it "in its current condition" with compensation of £100. Use it as what? A dangerous piece of furniture which could cause an injury? An ornament? A bizarre approach to after sales service. I am now invoking my rights under the Consumer Rights Act 2015 and suggest anyone on this review threads does the same.
1 week ago
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