Do not buy anything from this company.
Bought an extra large wardrobe from them and paid for installation. Quality was not great but ok you get what you pay for. I am now moving house a little over 7 months from when I bought it - and find that the team that installed had broken several parts of the wardrobe at the time of installing.
When I called to claim - they told me it was my problem. They refused to connect me to a manager and they hanged up the phone on me.
This is a polish company which should not be operating in the UK if they are unable to follow standard customer service procedures.
The lady that I spoke to was so incredibly rude and would not let me get a word in - eventually she asked me if I thought that she was being racist (that completely threw me) so I said yes, actually I think you are. Then she tells me that the calls are being recorded - well I am glad they are as that means her rudeness, and lack of customer service will be clearly seen.
Do not buy from this company - they are a scam
2 years ago
Dako Furniture has a
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