I ordered a pair of shoes and was told delivery would be 2 - 4 days. By the third day they had not arrived and on the 4th day I checked my inbox only to be told that the item was no longer in stock and a refund had been made. I really feel that it should not take that long to tell me the item was out of stock. I wanted these shoes for a special occasion and was unable to order them in time from anywhere else - so sorry I have to give a poor rating on this occasion. I was offered a 10% discount on future orders but really would rather have had the shoes in the first place or at least been notified sooner. 10% is neither here nor there!!!