I had a poor experience of ordering boots on-line at Daniel. I had visited a Daniel Shop and wasn't sure about a pair of boots I tried on. When I got home I orders and paid for the boots on-line. My order was confirmed . Two days later I got an email saying the boots were no longer available and that I could expect a refund within 2-4 days. I was upset about this as I had paid in good faith that I would receive them. I bought another pair of boots. I then received the original boots from Daniel. I no longer required the boots and then had to go to the post office and pay a further £11'00's to return the boots I had been told were unavailable . i am still waiting for a refund for the boots and postage. Not great service just a load of hassle and inconvenience......and still no refund. Not good enough.