Absolutely disgusted with service received.. Ordered online UGG dandelion 2 in size 4 for a special Christmas gift.. What arrived was a size 5. Embarrassingly my partner could not hide her disappointment on Christmas Day.. On Boxing Day I went into the local store at Hyndland to see about exchanging the size to an EU36. And was advised that there was 3 pairs showing but one pair was damaged and another was put aside for staff member (surely customers should take priority..!). Overall my experience with Daniel couldn't have been any more disastrous.. Completely ruined Christmas Day..