The colour advertised on the Dainel Footwear website did not match the 2 pairs of uggs I received. I ordered green, as advertised on website. The paperwork received supports the colour green. The uggs where a moca colour. I felt totally upset. I did my research found Daniel footwear website got excited by the green for the price I was prepared to pay purchased 2 pairs as a birthday gift for the twins when I received them they where totally different colour I called customer care to be told that they are advertised as green but the colour of the product is dry leaf. False advertising left me with no gift to pass on to the twins and a pending complaint, as there is no Manager until 5 January 2016 to deal with the complaint and to honour a professional good will for my unconvienence and bad experience and no birthday gifts!!
9 years ago
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