Two odd boots sent. Sent back quickly but replacement not sent for best part of a month. Eventually had to contact about 7-8 times as did not arrive for a birthday on 17 Dec nor for Christmas and eventually got them in Jan 2016. Was promised to have postage refunded by one person as I had to travel into town to return the two odd boots but this is now being ignored and they do not even bother to reply. Tried to make me pay for another pair of the same boots to get them quicker. Very, very dodgy and poor customer service from Daniel Footwear. Avoid at all costs.