I want to make sure that everyone understands that my 3 stars are NOT for Daniel Footwear customer service, but for the product I ordered. They have been very very helpful & communication has been great! Thank you for that, guys! However, the Armani Jeans High Top Wedge Sneaker disappointed me a lot. The quality of how they are made is impeccable, no doubt, but they are some of the most uncomfortable shoes I've ever bought. The size runs small, by a whole size! Mind that! But besides that, there is nothing shock absorbing or just non-hard at the ball of your foot & the heel.