I live in US. I placed an order as a gift for my wife on Christmas two weeks before, so you have a plenty of time to make it happen. everything was great, They respond on my emails and I got my package on time. However, the order was switched, so instead of gloves for my wife, I got a pair of boots for some one else. The package was delivered by December of 23th at 3 pm. So, there is no way to have my order in time for me. My Christmas was ruined and I was looking as a fool without gift. There are five days, since it happened, I emailed 10 times, and called, no one responded to me. I don't want to blame anyone, just give me my money back! Thanks.