After i ve reordered the shoes as exchange wasn t available, paid for delivery again i got sent a faulty pair. Melissa shoes are made of plastic, this ones have lace inside of plastic. One of the shoes has been cut and plastic was melted to put it back in place. The edges are cut to bring it in line and the plastic on that area has different texture compared to the rest os shoe I order things online regularly, even from daniel footwear i ve ordered in the past but i ve never received an item in such a state The worst experience so far from my online shoping