The shoes I ordered did not arrived. I emailed Daniel Footwear and they said they would look into it. Meanwhile I tried to contact Amazon through whom I paid. I then emailed Daniel Footwear again and they said the parcel had not been collected and did I want reimbursing or have a replacement. I was told that the blue shoes I ordered were faded and I said that as they had them in pink I would take that pair instead of the ones ordered. These arrived the next day. I believe that the parcel was not sent in the first place and I should have been informed that the shoes had not been sent.