Purchased an Anya Hindmarch bag. First of all the box arrived in a thin plastic envelope therefore was slightly crumpled. Inside the box all the tags were already cut, the accessories (shoulder and wrist strap) were unwrapped and placed inside the bag, and there were some fluff floating around. It made me questioned the authenticity but having seen a real one in store I think it is. I believed the service could be improved with better packaging and to leave all tags intact.
6 years ago
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