Admittedly I only purchased my shoes in the sale and they was a really cheap price, however after receiving my shoes I couldn’t believe how they had been sent to me. The white soles had clearly been worn. Covered in black dirt on the soles. Scatches all over the front of shoes. I was so so disappointed to receive them in that condition. I rang customer service and the lady I spoke to was really nice and apologised. I obviously Sent them back. I do have the same shoes which I purchased from Ciel shoe shop in Beverley. But when they went down in price, thought I would order another pair but to my disappointment received them second hand. I normally always go to Ciel in Beverley for my Daniel shoes and normally pay full price but the staff are lovely and do inform me on your 20% off days. Don’t think I’ll order online again from Daniel as it’s clearly put me off.