My purchase of fitflop Fifi knee length boots arrived extremely quickly, well packaged. Extremely good service from store and head office when I rang for information. Marked down a star only because the boots are quite short of the knee and not very generous in the calf. I am interested in the naomi all leather boots but feel that I would not get them on my calf's (17") Anyone with slightly bigger calf's would not get these on. I have kept them because of the comfort of fitflop soles and hope that they will last, they do feel a bit thin on the leather and do not look or feel like £160 boots.