I purchased the boots because I have a pair in blue which have been so comfortable and had so many comments from people on how nice they looked. Unfortunately the grey pair have a sharp pin sticking out from the decorative button on the side of both boots. The reason why I ordered them on line was because the pair I saw in a shop were also faulty on the decorative button so ordered them on line to hopefully get a perfect pair . Appreciate they are reduced in price in the sale and therefore prepared to accept an inferior product but would never have paid full price for such a poor product.